Return Policy
You may return the products within 14 days, starting the next day after receiving and the return shipping is at your cost. We recommend that you retain the proof of return shipping.
The refund will be made in maximum 14 days.
Use the return sheet found in your product box to issue a product return.
To be eligible for a return:
1. Item Condition: Your item must be unused and in the same condition that you received it. Any signs of wear or damage will render the item ineligible for a return.
2. Packaging Condition: As part of our commitment to environmental sustainability, we urge our customers to be conscious of wastage. Your item's shoe box must be returned in the same condition you received it. Damaged or missing packaging will result in a partial refund.
It is important to ensure that the item is packaged securely to avoid any damage during the return shipping process. If you are unsure about the eligibility of your item for a return based on its condition or packaging, please contact our customer support team for guidance before initiating the return.
No refund will be taken into consideration if the return request is not made through our return sheet. If you have lost it, please email us so we can send you a copy at contact@linapparel.com
In case the product has any deterioration other than the manufacturing defects (if any), we have the exclusive and unilaterally right to decide a partial refund accordingly.